FAQ’S
Got Questions? We’ve Got Answers.
Why automate my process?
Q. How do I choose the right system for my company?
The first step is to define the parameters of the work or operations involved. A brief survey can be a standard Q&A form or a phone conversation focused on the task or objective.
The second step is typically a site visit to drill down the details or scope of work.
Step three is building an action plan.
General
Why do I need a positioner?
- Safer handling of pipe assemblies whether it is a lone worker or a fitter/welder combo team.
- Improves quality by eliminating “Out of Position” welds. No overhead or vertical welding needed.
- Reduces welder fatigue with ergonomic positioning, reducing kneeling and awkward body positions.
- Improves production by as much as 200%.
Q. What’s the difference between manual vs semi-automatic vs robotic systems?
Coming Soon…
Key Features
Most of my work is custom or “one-off” pieces, how can I improve my system?
There are many common functions involved in the fabrication and handling of materials and assemblies. Proper tooling and set up can make sub-assembly more adaptable to “custom work.”
What separates you from your competitors?
Well, we started out as end users, like yourself, and through many years of “trial and error”, consultations and innovation we found solutions that were successful and sustainable.
Supported integrations
What other tooling is required to work with the positioner you recommend?
Typically the positioner can merge in with your existing tooling, but the real answer depends on the core function of the positioner in your process. One commonly overlooked challenge is mixing the “new” with the “old”. Push back from the operator typically includes, “Well, we’ve always done it this way, why change now?
Technical questions
Q. What Are the System Requirements for Using the U500?
115v or 220v Single phase 60Hz
Rotary Speed: Infinitely 0-40 ipm.
Pipe diameters: 1”-16” (clamped) 1”-39” (unclamped, w/chuck)
Max load: 2200 lbs. (hor) 1100 lbs. (ver)
Which welding processes can I use with the system?
1. GMAW & FCAW
2. GTAW
3. SMAW
4. SAW
Troubleshooting
How do I troubleshoot technical issues with the U500?
- Start with the basics: power, control, mechanical.
- Call our technical support team.
I’m experiencing an issue with "the product or service" That i can’t resolve on my Own. What should i do?
Call technical support: 678-858-0224
Q. Where Can I Find Additional Help or Support Resources?
Provide links to online help documentation, user forums, and other support resources. Include tips for finding quick answers. Encourage users to explore self-help resources before contacting support.
Q. What is the Expected Response Time for Support Inquiries?
Provide information on the expected response time for support inquiries and how users can escalate urgent issues. Include tips for expediting support requests. Set clear expectations for response times and provide updates if there are delays.
For Additional Questions, Please Reach Out to , Wayne Blamire VP Operations
Email: wayne@revmachine.com | Phone: 470-586-5409
